CUSTOM / MADE-TO-ORDER ITEMS RETURN POLICY

Custom / made-to-order products are not eligible for returns or exchanges.

Therefore, it is very important that you select the correct size and understand the color differences between screens and reality.

If you have any additional questions regarding sizing or coloring, or need assistance placing your order please call us at:
1-833-326-3487

When shopping online, please note that our custom-made products are final sale and cannot be exchanged. We highly recommend double-checking your selections to ensure they meet your needs and preferences before finalizing your purchase.

DAMAGES AND ISSUES

DAPPERFAM reserves the right to make exceptions for returns or exchanges in cases where there's a defect or quality issue due to manufacturing, which can be attributed to DAPPERFAM.

CANCELLATIONS

Because we give your custom order the care and attention it deserves, these orders cannot be modified or canceled once the order has been submitted and entered production. For orders canceled prior to the item entering production (within 24hrs of placing the order), there is a 3% cancellation fee. This covers the non-reversible bank transaction fees.

Shop with confidence knowing that DAPPERFAM shoes and leather goods are handcrafted and quality is held to the highest quality standards.